​FAQÂ
Q: What services do you offer?
A: We provide a comprehensive range of services including manicures, pedicures, gel nails, nail art. Our highly trained technicians are committed to delivering exceptional nail care tailored to your needs.
Q: Is an appointment necessary?
A: While we welcome walk-in clients, we strongly recommend scheduling an appointment to secure your preferred time. Appointments can be booked through our online system or by contacting the salon directly.
Q: What are your operating hours?
A: Our salon operates Monday through Saturday from 10 AM to 6 PM, and on Sunday from 10 AM to 5 PM.
Q: What sanitation protocols do you follow?
A: We adhere to rigorous sanitation standards to ensure client safety. All tools are sterilized, and disposable liners are used for pedicure tubs. Our staff undergoes regular training to maintain the highest hygiene practices.
Q: What payment methods are accepted?
A: We accept cash, major credit cards, and digital payments including Apple Pay and Google Pay.
Q: Are gift certificates available?
A: Yes, we offer gift certificates in various amounts, ideal for gifting friends and family.
Q: Can I request a specific nail technician?
A: Certainly. When scheduling your appointment, you may request a specific technician. We will make every effort to accommodate your preference.
Q: Do you cater to special events?
A: Yes, we offer customized packages for special events such as weddings, parties, and corporate gatherings. Please contact us to discuss your requirements and make arrangements.
Q: What is your cancellation policy?
A: We require a minimum of 24 hours' notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee.
Q: Do you offer any promotions or loyalty programs?
A: Yes, we provide seasonal promotions and a loyalty program for our valued clients. Please inquire with our staff for current offers and program details.
Q: How should I communicate specific nail conditions or concerns?
A: Please inform our technicians of any nail conditions or specific concerns prior to your service so that we can adjust our treatments accordingly.